Nonprofit News

Finance and Fundraising Working Together | PART 1 - Joint Goal Setting

March 4, 2016 by Karen O'Connor
Abila recently released their Nonprofit Finance and Fundraising Collaboration Study - Opportunities for a More Collaborative Nonprofit ›. With more than half of fundraisers (55 percent), and close to half of finance ...
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Why having a discovery call leads to a more successful DEMO

February 26, 2016 by Karen O'Connor
Often when we begin talking with a potential customer, they want to jump right into a DEMO on the software and get cost information.  While we certainly understand their interest in quickly seeing the look and feel of ...
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15 Important Components of a Successful Software Training Session

February 19, 2016 by Karen O'Connor
I wanted to update a post we had done a few years back as it is a topic that is still relevant. It is the ongoing question of how to present a successful training session. This past week, I again found myself on the ...
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Why discovery is critical to a successful customer relationship.

January 22, 2016 by Karen O'Connor
Discovery is a critical aspect of all of our customer interactions throughout our entire relationship, and one of the key factors that helps determine a successful outcome, whether that is helping a customer to purchase ...
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Happy Accidents | The Fergy Special and Serendipity

January 19, 2016 by Darla Hamlin
A sad event got me thinking about how sometimes a small act can grow into something bigger. My friends's father, Frank Talarico, Sr., passed away this week. With his brother, he co-founded Luiggi's Pizzeria located in ...
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SaaS Auto Updates | Pros and Cons

January 15, 2016 by Karen O'Connor
One of the key benefits of SaaS (Software as a Service) is the auto update functionality which provides a host of pros to the end user. As a user of cloud based subscription software, I find the auto update ...
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Soft Trac's Top Ten Highlights from 2015

January 1, 2016 by Karen O'Connor
The start of a new year always brings with it a time of reflection and an opportunity to take a breath and make note of what you have accomplished. We are getting into the spirit of things this year with our own top ten ...
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OnTrac Office Hours | What have we learned so far?

December 29, 2015 by Karen O'Connor
This past year we launched a new program at Soft Trac called OnTrac. As a component of OnTrac, we have been hosting monthly Office Hour remote sessions with our customers to discuss questions they may have about their ...
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Finding the bandwidth when you think there is none.

December 18, 2015 by Karen O'Connor
One of the things that seems to be a constant is how busy everyone is these days. There's a reason getting to inbox zero is so elusive. Technology has helped progress us in so many ways but it has forever changed the ...
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Soft Trac Posts #UNselfies in Support of #GivingTuesday

December 1, 2015 by Karen O'Connor
We posted our #UNselfies.  Did you? If you haven't done yours yet, it's not too late! As explained on the #GivingTuesday website, an #UNselfie is:
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