Karen O'Connor
Recent Posts
We've talked before about our approach to implementations and we thought it would be nice to revisit the topic. Sometimes the biggest roadblock to resolving a problem is knowing where to go to get help. At Soft Trac, we ...
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Abila recently released their Nonprofit Finance and Fundraising Collaboration Study - Opportunities for a More Collaborative Nonprofit ›. With more than half of fundraisers (55 percent), and close to half of finance ...
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Abila recently released their Nonprofit Finance and Fundraising Collaboration Study - Opportunities for a More Collaborative Nonprofit ›. With more than half of fundraisers (55 percent), and close to half of finance ...
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Abila recently released their Nonprofit Finance and Fundraising Collaboration Study - Opportunities for a More Collaborative Nonprofit ›. With more than half of fundraisers (55 percent), and close to half of finance ...
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Often when we begin talking with a potential customer, they want to jump right into a DEMO on the software and get cost information. While we certainly understand their interest in quickly seeing the look and feel of ...
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I wanted to update a post we had done a few years back as it is a topic that is still relevant. It is the ongoing question of how to present a successful training session. This past week, I again found myself on the ...
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Discovery is a critical aspect of all of our customer interactions throughout our entire relationship, and one of the key factors that helps determine a successful outcome, whether that is helping a customer to purchase ...
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One of the key benefits of SaaS (Software as a Service) is the auto update functionality which provides a host of pros to the end user. As a user of cloud based subscription software, I find the auto update ...
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The start of a new year always brings with it a time of reflection and an opportunity to take a breath and make note of what you have accomplished. We are getting into the spirit of things this year with our own top ten ...
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This past year we launched a new program at Soft Trac called OnTrac. As a component of OnTrac, we have been hosting monthly Office Hour remote sessions with our customers to discuss questions they may have about their ...
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