- Unlimited e-mail, telephone, remote, web support
- Remote software upgrade assistance (must be no more than two versions back)
- Dedicated technical support line
- 24 hours or better response time (average is 2 hours)
- Soft Trac has Certified Consultants/Trainers on Staff
- FREE webinars during the year for all staff members
- Annual Systems Review
- Unlimited Soft Trac online training classes.