When you can’t print or e-mail a pdf out of Sage Fund Accounting ..You Need Only Conflict Management
September 6th, 2011 by Sharon BlakesleeI wanted to share with you what I have learned about my new laptop and compatibility with Sage Fund Accounting. Earlier this year I got my new laptop, new MS Office, and new operating system. After playing around and getting used to the new interface, I found that I could not print in Sage Fund Accounting. It would close the application each time I tried. So I called Sage tech support and got the front line person and we tried all kinds of things. First we uninstalled my Cute pdf and Sage internal drivers. That didn’t work so we went to Change the User Account Control Settings to reduce to Never Apply (permissions stuff). That didn’t work either. We then set up a print driver call AMYUNI and applied it to our newly installed Sage Internal Printer driver. That was interesting but didn’t work.
Sage 2nd level support called me back and this is what worked: We went to Devices & Printers>Select MIP Internal Printer driver>Right click and chose Printer Properties. Go to Ports Tab, scroll down to AMYUNI and click on that port (if there is one) then click Apply.
I asked my new favorite 2nd level support person if there was a Sage KB article on this issue and he said ‘not yet.’
So the first tech person was really close to solving my mystery. He got me an AMYUNI print driver. But it was the 2nd tech person who knew that all we needed was to change the port on Sage Internal driver. Apparently, the new operating system doesn’t want to share the same port (i.e.: LPT1), so there was a conflict. Bet that happens a lot.






